LiteSpeed Cache plugin incompatilibities with Rank Math

#347735
  • Resolved TravelB4Settle

    3 years, 10 months ago

    Rank Math free

    Hey there. I’ve had multiple issues with my caching plugin and recently discovered it is related to some incompatibilities with Rank Math.

    I’ve had broken files of Rank Math that made my website go down. Now, everything appears to work, but on my WordPress admin dashboard and some actions (flushing permalinks, editing pages, etc) break the website and trigger a “critical error”.

    I’m in contact with the caching plugin, and they’ve pointed out this incompatibility while they are also trying to sort it out on their end.

    My website is https://www.travelb4settle.com

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    TravelB4Settle

    3 years, 9 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anas

    3 years, 9 months ago

    Rank Math business

    Hello,

    I checked the error log, there are no errors in the log coming from Rank Math.

    Could you please share the FTP logins so that we can revert if the critical error gets triggered while troubleshooting?

    Looking forward to helping you.

    Thank you.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘LiteSpeed Cache plugin incompatilibities with Rank Math’ is closed to new replies.