Wrong account credits

#347426
  • Resolved danteredgrave
    Rank Math free

    Hello there, I accidentally bought ai content credits on the wrong account and wanted to transfer them to the correct account. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math today.

    Could you please share in the sensitive data section the two accounts so that we can make the switch from one to the other?

    Looking forward to helping you.

    ​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Prabhat
    Rank Math agency

    Hello,

    As requested, we’ve moved the purchased credits to the account with the email address dan***********5**@g********.

    Please follow this guide to update the credits on the website:
    https://rankmath.com/kb/website-not-shown-in-account/

    Hope this helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Wrong account credits’ is closed to new replies.