Rank Math Blocks images from Google Drive to Facebook - Support

Resolved Regio Online
3 years ago

Rank Math free

All our imges are moved from WordPress Media Library through the Plugin WordPress Media Folder – Google Drive add-on to our Google Drive (about 12.000 images). If we use a featured image from Google Drive in a WordPress post it works great on our website. Even with the theme set thumbnails. However sharing that post to Facebook still shows our placeholder instead of the featured image.

If have submitted supporttickts about this to the plugin maker of WordPress Media Folder (JoomUnited), the have checked everything and cam to the conclusion that for Rank Math open graph images need to have an extention (*.jpeg, *.jpg, *.gif, *.png. They could not help on their end.

I read everything on your site about open graph image not showing, but it does not provide an answer to my question.

!!If I deactivate Rank Math Facebook images from Google Drive are shared again on Facebook, so something in Rank Math is preventing the Google Drive link (without image extention) to be recognised.

Example:

The following post: https://regioonline.nl/binnenland/treiterbuur-maatschappelijke-probleem/ has been given the featured image with the Google Drive add-on in WP Media Library https://drive.google.com/uc?id=16vxRg_L2JllThuTjr6Y30-juiFxaVXvl

The og:image tag in page code refers to our placeholder image of Rank Math and not our featured (Google Drive) image. (See: https://imgur.com/R0DTgnF)

Please, is there a setting we have missed or can you solve this please? We use approximate 50 Facebook business pages on with we post our different content with a sharelink. Facebook sees only the placeholder image (stored with 17 other default images in WP Media Library in WP’s upload folder) and not the featured image from Google Drive.

As you can understand, for us as a Dutch newsorganisation it’s very important our images display well on socials to, but especially on Facebook.

Viewing 3 replies - 1 through 3 (of 3 total)

Miguel
3 years ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

We use the default WordPress function wp_check_filetype() to check the type of image that can be added to the OpenGraph meta tags based on their guidelines.

That function from WordPress requires that the file extension is on the file to properly detect the file type and since your images don’t include that it’s viewed as an incorrect file type and we add the fallback image to that tag.

If the plugin makers of that plugin can make it so the default function from WordPress we mentioned detects the correct file type then our plugin would certainly add the images without any issues.

Don’t hesitate to get in touch if you have any other questions.

Regio Online
3 years ago

Rank Math free

Hi Miguel,

Thanks for clearing this up. Although it does not help to solve the problem right now for us, you gave a clear direction to follow. I will try to ask developpers of other plugin to look if they can do something with this, else I will check if there are any other SEO plugins that don’t have this issue.

Thanks for your time and assistance Miguel! Much appreciated.

Azib Yaqoob
3 years ago

Rank Math business

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

RankBot
2 years, 11 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Blocks images from Google Drive to Facebook’ is closed to new replies.