I PAYED WITH PAYPAL 59 USD

#345737
  • Resolved Yoske

    2 years, 10 months ago

    Rank Math free

    HI
    I PAYED WITH PAYPAL 59 USD
    I RECIVED A MSG FROM MY CREDIT CARD COMPANY ITS CHARGED. BUT AFTER I PAID IN PAYPAL ITS DELIVER ME TO ERROR PAGE. AND I STILL SEE A FREE PLAN ON RANKMATH. CAN YOU CHECK IT?

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account? Also, please share the email address you have used to purchase. You can add them in the sensitive data section.

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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