Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
From the error message, it seems that there’s a corrupted schema in one of your pages on your site.
If you’re unable to edit/recreate it using the default editor (Gutenberg), please try installing the classic editor plugin, and from there, recreate the schema for that page.
Once done, you can disable the plugin and check again if the issue persists.
I hope that helps.
Thank you.
Hi Reinelle, and thanks for coming back to me.
So, I reverted the database from last nights backup, disabled RankMath, and recreated the homepage/front page as you suggested. I then ensured all data was transferred from the old page to the new one. Deleted the old page and removed it from the bin. When reactivating RankMath, the error appears on both the frontend and the backend for all pages and custom post types as well as the plugins page itself.
I will continue to reinstall the backup and change things to try and debug the issue but your suggestion has not worked, sorry.
Adam
Hello,
Is it possible for you to create a staging website for us to deeply debug the issue without worrying about breaking your live site? If so, please create one, replicate the issue there and share the admin login here so we can further determine what’s causing this issue.
Also, it would be great if you can provide an FTP access for it as well.
Looking forward to helping you on this one. Thank you.
Hi Jeremy
Thank you for coming back to me. I’m afraid the error no longer happens, which is bizarre as I haven’t changed anything. I will update this ticket if the issue arises again.
Adam
Hello,
Sure, and if there’s anything else that we can assist you with, please let us know.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
