Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please download and install the latest version of the Instant Indexing Plugin from here – https://wordpress.org/plugins/fast-indexing-api/#developers and check if this resolves the issue?
If the issue persists, can you please share the error log with us?
Having an error log will help us determine what is causing the error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
We really look forward to helping you.
Thank you.
the same thing keeps happening
this is the message
———————– Desde WordPress 5.2 hay una característica incorporada que detecta cuándo un plugin o un tema causa un error fatal en tu sitio y te avisa mediante este correo electrónico automático.
En este caso, WordPress ha detectado un error con uno de tus plugins, Instant Indexing.———————-
————-Detalles del error
==================
Se ha producido un error del tipo E_ERROR en la línea 130 del archivo /var/www/wptbox/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php. Mensaje de error: Uncaught Error: Call to undefined method RankMath\Instant_Indexing\Api::get() in /var/www/wptbox/wp-content/plugins/fast-indexing-api/includes/class-instant-indexing.php:130
Stack trace:
#0 /var/www/wptbox/wp-content/plugins/fast-indexing-api/instant-indexing.php(43): RM_GIAPI->__construct()
#1 /var/www/wptbox/wp-includes/class-wp-hook.php(303): rm_giapi_init()
#2 /var/www/wptbox/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#3 /var/www/wptbox/wp-includes/plugin.php(470): WP_Hook->do_action()
#4 /var/www/wptbox/wp-settings.php(441): do_action()
#5 /var/www/wptbox/wp-config.php(90): require_once(‘/var/www/wptbox…’)
#6 /var/www/wptbox/wp-load.php(50): require_once(‘/var/www/wptbox…’)
#7 /var/www/wptbox/wp-admin/admin-ajax.php(22): require_once(‘/var/www/wptbox…’)
#8 {main}
thrown—————————
Hello,
We had this issue noted in the previous version of the Instant Indexing plugin but it was already fixed. Please ensure that you’re using the latest version of the Rank Math plugin as well and see if that fixes the issue.
If not, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
ready, thank you very much, first you have to update the Rank Math SEO plugin and then the Instant indexing. Thank you, have a nice day
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
