having problems with connection

#339371
  • Resolved Nada Elkady

    2 years, 11 months ago

    Rank Math free

    I have 2 wordpress accounts and i think it connected the wrong one. I want to set up the right wordpress account so that I can subscribe to your service.

Viewing 1 replies (of 1 total)
  • Anas

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math.

    Please follow these steps:

    Step 1: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
    Step 2: Reconnect from the same page using the correct account.

    That should fix the issue.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘having problems with connection’ is closed to new replies.