Open graph is not showing although is well configured

#339181
Viewing 9 replies - 1 through 9 (of 9 total)
  • Jeremy

    2 years, 7 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I checked your website on Facebook’s sharing debugger tool and it seems the desired OG image is showing as you can see in my screenshot below:

    test

    Could you please clear your website and browser cache and try checking your website again?

    Looking forward to helping you on this one.

    Webzzi

    2 years, 7 months ago

    Rank Math free

    Thank you for your reply the problem is that this image is not in every page.
    Do you follow me on that?

    I will clear the cache again but I think I am having another problem
    please try another URL

    Kamlesh

    2 years, 7 months ago

    Rank Math free

    Hello,

    Thank you for sharing additional information.

    If I have understood correctly, you want to set the same og:image for all the pages on your site.

    In this case, please head over to WordPress Dashboard > Rank Math > Titles & Meta > Global > OpenGraph Thumbnail and set this image as default Open Graph thumbnail.

    Next, please head over to specific pages and check if you have set specific custom og:image for each page by opening Rank Math in the WordPress Block Editor sidebar and checking the image through the Social tab, as shown below:

    Check for og:image

    If there is an image set there, then please remove it. The page will now take the default og:image that you have set in WordPress Dashboard > Rank Math > Titles & Meta > Global > OpenGraph Thumbnail.

    Hope this helps.

    Looking forward to helping you. Thank you.

    Webzzi

    2 years, 7 months ago

    Rank Math free

    Hi I uploaded the Global meta settings for all the open graph thumbnails an any page have specific og image applied

    Although in other pages than the home is taking the first image o. The page
    You have the credentials please check it

    Many thanks

    Miguel

    2 years, 7 months ago

    Hello,

    We added a filter to force the default OpenGraph image to all the pages and posts and now when you share any page or post it should show the correct image.

    Hope this helps solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    Webzzi

    2 years, 7 months ago

    Rank Math free

    Thank you I am having the issue when I share any link on the Linkedin chat

    Could you tell me how to fix on the place?

    Thank you.

    Jeremy

    2 years, 7 months ago

    Hello,

    Can you please share a screenshot of the LinkedIn chat where you are having issues with your website URL? You may share the screenshot in the sensitive data section.

    Also, after my colleague added a custom filter, please clear your website and browser cache once again and see if this resolves the issue.

    Looking forward to helping you on this one.

    Webzzi

    2 years, 6 months ago

    Rank Math free

    I am having trouble again with the og image
    can you help me out??

    https://ibb.co/wy6Y8hm

    Jeremy

    2 years, 6 months ago

    Hello,

    We apologize for the inconvenience.

    I tried testing the affected URL in LinkedIn’s post inspector and it seems to be working just fine:

    image

    Also, I tried directly sharing the link to LinkedIn chat and no issues as well as you can see in the screenshot below:

    chat

    Please try checking the preview using an incognito browser or on a different device. See if you are still seeing the issue.

    Looking forward to helping you on this one.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Open graph is not showing although is well configured’ is closed to new replies.