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My website is coming up with a critical error due to the Instant Indexing. here is the email we got (I put it in the sensitive data portion)
Here’s a picture of the website tab: Index now API Settings which is where the error is occurring: https://i.imgur.com/NAbqKvV.png
I’ve checked all of the setup steps and everything was configured properly.
I’m not sure what the issue is and how to fix it. Can you help?
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Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please share the error log with us?
Having an error log will help us determine what is causing the critical error on your website.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.We really look forward to helping you.
and here is the log from the last couple of days:
[Thu Feb 03 00:45:29.158594 2022] [autoindex:error] [pid 26720:tid 140256342779648] [client 54.236.117.26:42242] AH01276: Cannot serve directory /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-includes/css/: No matching DirectoryIndex (index.php,default.php,index.html,default.html) found, and server-generated directory index forbidden by Options directive
[Thu Feb 03 00:45:29.343232 2022] [proxy_fcgi:error] [pid 26720:tid 140256451884800] [client 54.236.117.26:42244] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-content/themes/Divi/index.php:1\nStack trace:\n#0 {main}\n thrown in /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-content/themes/Divi/index.php on line 1’, referer: http://sucuri.net
[Thu Feb 03 01:43:07.695135 2022] [proxy_fcgi:error] [pid 26720:tid 140256712058624] [client 2600:1702:3700:c1a0:a8eb:2f0a:1b21:e81:44358] AH01071: Got error ‘the log buffer is full (1024). The access log request has been truncated.’, referer: http://m.facebook.com
[Thu Feb 03 01:54:55.530448 2022] [proxy_fcgi:error] [pid 26720:tid 140256099391232] [client 2601:98a:4400:7300:451a:43e8:648a:39a4:44812] AH01071: Got error ‘the log buffer is full (1024). The access log request has been truncated.’, referer: https://dissertationsuccess.com/wp-admin/customize.php?return=%2Fwp-admin%2Fthemes.php
[Thu Feb 03 03:03:44.430753 2022] [proxy_fcgi:error] [pid 26720:tid 140255981893376] [client 2603:8080:4001:7cea:d19e:1367:8e76:f4af:47358] AH01071: Got error ‘the log buffer is full (1024). The access log request has been truncated.’
[Thu Feb 03 03:04:25.416580 2022] [proxy_fcgi:error] [pid 26720:tid 140255956715264] [client 2603:8080:4001:7cea:d19e:1367:8e76:f4af:47374] AH01071: Got error ‘the log buffer is full (1024). The access log request has been truncated.’, referer: https…………..-+7C1V+%28LD%29+%7BLC%7D&fbclid=PAAabyQ923k1Zj9-tHuBn7QVj2n7LB9mYahf0T_TyfHjUMbnSVU5Jz8Wz28No_aem_ARfVIgCErx1RAIRWjjMVJP9lQs7dEE0gTMpxpo9qO_36sfUVa4nsyxlfcX98MGnoW1NazB8MLKVqTT6SIaRXv18DH3viszRYWhaCIffrGmuAIYI7YBgzLEoz_SzJMpCOxN4TQAMqWZzRR5Vmc24pKoCv
[Thu Feb 03 06:46:50.963821 2022] [autoindex:error] [pid 26720:tid 140256141354752] [client 68.183.54.131:54576] AH01276: Cannot serve directory /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-includes/js/jquery/: No matching DirectoryIndex (index.php,default.php,index.html,default.html) found, and server-generated directory index forbidden by Options directive
[Thu Feb 03 06:46:52.335924 2022] [autoindex:error] [pid 26720:tid 140256032249600] [client 68.183.54.131:54578] AH01276: Cannot serve directory /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-includes/js/jquery/: No matching DirectoryIndex (index.php,default.php,index.html,default.html) found, and server-generated directory index forbidden by Options directive
[Thu Feb 03 12:46:33.477251 2022] [proxy_fcgi:error] [pid 26720:tid 140256208496384] [client 69.201.61.72:19428] AH01071: Got error ‘the log buffer is full (1024). The access log request has been truncated.’
[Thu Feb 03 12:47:12.688577 2022] [proxy_fcgi:error] [pid 26720:tid 140256670095104] [client 69.201.61.72:19454] AH01071: Got error ‘the log buffer is full (1024). The access log request has been truncated.’, referer: https://dissertationsuccess.com/…………..-+7C1V+%28LD%29+%7BLC%7D&fbclid=PAAaYFvuTCYtZJXwLqNaysLFqZDl4–8Trsj_i3iejZXyh4Sbv906OdYQRKWg_aem_AcWn5PaBGkwktj1W8QbKHlsNbuun3T2UHhCxZAcoPLzpjiE7LrUTLuQJ0SnfaEU23BE3evc1xCR9RmkVfHRDmxX1mhszq8Kw5hn3ZBercDWp5bgIAbMvo5kyDP6sxSkWOhAkEO8a8n-dzEDcyUJw2KfK
[Thu Feb 03 12:47:27.878716 2022] [autoindex:error] [pid 26720:tid 140255973500672] [client 18.206.170.110:19500] AH01276: Cannot serve directory /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-includes/css/: No matching DirectoryIndex (index.php,default.php,index.html,default.html) found, and server-generated directory index forbidden by Options directive
[Thu Feb 03 12:47:27.889942 2022] [proxy_fcgi:error] [pid 26720:tid 140256007071488] [client 18.206.170.110:19498] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function get_header() in /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-content/themes/Divi/index.php:1\nStack trace:\n#0 {main}\n thrown in /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-content/themes/Divi/index.php on line 1’, referer: http://sucuri.net[Fri Feb 04 14:15:34.915821 2022] [proxy_fcgi:error] [pid 17906:tid 140256544204544] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:26848] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..blic_html/wp-includes/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing
[Fri Feb 04 14:45:22.649667 2022] [proxy_fcgi:error] [pid 17906:tid 140256644916992] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:28742] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..php(331): WP_Hook->apply_filters()\n#4 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-includes/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’
[Fri Feb 04 14:52:46.175964 2022] [proxy_fcgi:error] [pid 17906:tid 140256284030720] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:29012] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..blic_html/wp-includes/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing
[Fri Feb 04 14:58:24.528397 2022] [proxy_fcgi:error] [pid 17906:tid 140255897966336] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:29212] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………../plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing&tab=indexnow_history
[Fri Feb 04 15:11:50.903276 2022] [proxy_fcgi:error] [pid 17906:tid 140255948322560] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:29818] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..s/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing&tab=google_settings
[Fri Feb 04 15:12:09.749773 2022] [proxy_fcgi:error] [pid 17906:tid 140256082605824] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:29840] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..s/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing&tab=google_settings
[Fri Feb 04 15:12:17.472518 2022] [proxy_fcgi:error] [pid 17906:tid 140255973500672] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:29856] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..php(331): WP_Hook->apply_filters()\n#4 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-includes/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’
[Fri Feb 04 15:14:11.091391 2022] [proxy_fcgi:error] [pid 17906:tid 140256661702400] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:30098] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..s/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing&tab=google_settings
[Fri Feb 04 15:17:46.735044 2022] [proxy_fcgi:error] [pid 17906:tid 140256510633728] [client 2601:98a:4400:7300:95a2:2da6:4bd2:36ac:30578] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined method RankMath\\Instant_I…………..s/plugin.php(474): WP_Hook->do_action()\n#5 /home/468517.cloudwaysapps.com/mnebqqgkwm/public_html/wp-admin/admin.php(259): do_action()\n#6 {mai…’, referer: https://dissertationsuccess.com/wp-admin/admin.php?page=instant-indexing&tab=google_settingsHello,
We identified this as a bug and have just released an update with the fix.
Please update the “Instant Indexing for Google” plugin and see if that fixes the issue.
Let us know how that goes.
Thank you.
Yup, i updated it and all is working great. Thanks so much!
Hello,
We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
The ticket ‘InstantNow API Settings Issue – Wordpress critical error’ is closed to new replies.