Hello,
Thank you for contacting Rank Math and sorry for any inconvenience caused.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue. Please let me know if that does not. We are here to assist.
In the first step solve my problem. can I do the second step also or not
Hello,
It is recommended to exclude the sitemaps from caching.
Let us know if you have any other questions.
We are here to assist you.
please explain steps of caching i am facing problem
Hello,
Please check the guide and follow the steps for the caching plugin that you are using. Let us know if your plugin isn’t listed in the guide.
Looking forward to helping you.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
