Trying to reconnect website.

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

On the Help tab, you should be able to connect again upon clicking the disconnect button to reconnect your website to your Rank Math account.

Could you please go to WordPress Dashboard > Settings > General, and make sure that the “WordPress Address” and “Site Address” have the same setup?
Meaning, both URLs have the same exact protocols, and they should be matching.

Once done, clear your website’s cache and check again.

If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.