It is impossible to enable 404 module

#337260
  • Resolved Debug

    2 years, 11 months ago

    Rank Math free

    Hello,
    It is impossible to enable 404 module.
    When I click there is the wheel spinning and nothing happens.
    I see that in the console there is an error 404 when clicking in /wp-json/rankmath/v1/saveModule/
    #############################
    GET https://——–/wp-json/rankmath/v1/saveModule/ 404
    send @ jquery.min.js:2
    ajax @ jquery.min.js:2
    s.ajax.s.ajax @ jquery-migrate.min.js:2
    (anonimo) @ dashboard.js:1
    dispatch @ jquery.min.js:2
    v.handle @ jquery.min.js:2
    #############################
    We are on a Kinsta server on Nginx
    Rank Math Version 1.0.73

    Thank you
    Mauro

Viewing 1 replies (of 1 total)
  • Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    If you have a firewall enabled on the website, please whitelist the below routes and see if that fixes the issue:

    /wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule

    If the issue persists, please take a backup of your .htaccess file and replace it with the default WordPress .htaccess file. You can get the file contents from here: https://wordpress.org/support/article/htaccess/

    You can follow this guide to edit the .htaccess with Rank Math:
    https://rankmath.com/kb/edit-htaccess/

    Once done, please clear your website and browser’s cache and see if the issue is fixed.

    Let us know how that goes.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘It is impossible to enable 404 module’ is closed to new replies.