Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
The ALT text is applied on the fly, which is why you are seeing the error in content analysis.
Rank Math does not add these values to your database but instead applies the alt tag dynamically when displaying the page.
Please use your browser’s developer tools to inspect the page and check the image attributes on the source code.
Hope that helps.
Looking forward to helping you.
I think it’s missing-
https://ibb.co/3SKVc8f
Hello,
Could you please share the URL of the affected post so that we can investigate the issue further?
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I was able to see the empty alt tag.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi, this website is now under the control of my developer due to some new feature updates. So I can’t share the details right now. But surprisingly when I tried it on another website to share the issue, the issue has gone!!!
I think there are some plugin/theme conflicts. I’ll check it later. Thank you.
Hello,
Sure, and if there’s anything else that we can assist you with, please let us know.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, I sent you my log in link. Can you please check it?
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi, Please reply. I have to disable the login access very soon.
So, I can conclude that this issue can’t be solved by RankMath Team. I have to appoint developers to do that.q
Hello,
We’re really sorry for the delayed response.
We’re experiencing a higher than usual flow of tickets and thus the reply got delayed.
I tried to access your website but the website is inaccessible. Please have a look at the screenshot in the sensitive data section of this ticket.
Please verify the situation and let us know so that we can investigate further.
Looking forward to helping you.
Thank you.
The website is accessible now. Please check.
Hello,
We have addressed your issue in your other ticket, let us know how that goes when disabling the lazyload feature.
I will now close this ticket to avoid further duplication of answers.
Looking forward to helping you there.
