Rank Math changes not saving in post editors

#336275
  • Resolved Lozzy

    2 years, 11 months ago

    Rank Math free

    Hi,

    I’ve been having this problem for a couple of months and just can’t get to the bottom of it. Whenever I make changes in the RankMath section within a post, all my changes are wiped once I click Save Draft or Publish. This means my keywords are blank for all new posts and I can’t update the search engine snippets, socials, etc. No doubt this is having an impact on my rankings, especially as lots of my post titles contain dates which need to be kept fresh.

    I’ve gone through debugging all of my plugins and found no issue.
    PHP 7.4
    Wordpress version 5.9
    Theme Bard up-to-date
    Rank Math plugin up-to-date
    Using Sucuri as a firewall

    Any ideas at all please?
    Thanks,
    Lozzy

Viewing 1 replies (of 1 total)
  • Azib Yaqoob

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Since you are using a firewall, there are chances that it will prevent saving the data. You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math changes not saving in post editors’ is closed to new replies.