Rank Math pro plugin error

#335839
  • Resolved Tomas Ragozis

    2 years, 11 months ago

    Rank Math free

    I got this message please fix rank Math pro plugin as I pay money for it !

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO PRO.

    First, visit your website (https://obddiagnostic.co.uk/) and check for any visible issues. Next, visit the page where the error was caught (https://obddiagnostic.co.uk/wp-admin/admin.php?page=wc-admin&path=/analytics/coupons) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://obddiagnostic.co.uk/wp-login.php?action=enter_recovery_mode&rm_token=O28qys0JGWCpSL0NwE7gSH&rm_key=9SjnRU0ETsGsFivzFhHxGV

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.9
    Current theme: Flatsome (version 3.15.3)
    Current plugin: Rank Math SEO PRO (version 3.0.5)
    PHP version 7.4.26

    Error Details
    =============
    An error of type E_ERROR was caused in line 478 of the file /home/u952734024/domains/obddiagnostic.co.uk/public_html/wp-content/plugins/seo-by-rank-math-pro/vendor/composer/ClassLoader.php. Error message: Possible integer overflow in memory allocation (4294967246 * 32 + 32)

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Meanwhile, from the error message, it seems that there are some PHP values that are too low and which you should increase. Please get in touch with your web host and ask them to set the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    I hope that helps.

    Thank you.

    Tomas Ragozis

    2 years, 11 months ago

    Rank Math free

    It was bought with registered email: t*******@h**********

    Please can you advise me regarding this critical error from rank math pro ….

    Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    I was able to locate your Rank Math PRO account. As you also have a free account, if you wish to get the accounts merged, please let us know your preferred email ID.

    Regarding the error, could you confirm if you updated the PHP values as suggested by my colleague? If not, please update them to the recommended values and see if that fixes the issue.

    Let us know how that goes.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math pro plugin error’ is closed to new replies.