plugin error

#335673
  • Resolved Sergei

    2 years, 11 months ago

    Rank Math free

    Good afternoon. Today my site stopped working and I got this error: https://prnt.sc/26me68o

    I received a message from WordPress in the mail indicating the reason for the error (I translate via google translate):
    To solve the problem, you will need the following information:

    WordPress version 5.9
    Current Topic: Reboot (version 1.4.7)
    Problem plugin: Rank Math SEO (version 1.0.81.1)
    PHP Version 7.4.3

    Error details
    ===================================
    An E_ERROR error occurred on line 167 of /var/www/www-root/data/www/expert.top/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/ helpers/class-wordpress.php. Error message: Allowed memory size of 268435456 bytes exhausted (tried to allocate 97960776 bytes)

Viewing 1 replies (of 1 total)
  • Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    It seems like the memory is getting exhausted.

    Please can get in touch with your web host and ask them to set the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    Once done, clear your website and browser’s cache and see if the issue gets fixed.

    Let us know how that goes.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘plugin error’ is closed to new replies.