Hello,
Thank you for contacting us and we regret the inconvenience caused.
We checked and the PRO subscription is already activated on the email ID you shared.
Could you please check the spam folder of the email account and see if the email with the login details is present there?
You can also opt for password reset from the accounts login page:
https://rankmath.com/my-account/
To access the login page, please logout from the correctly logged-in account or open the above URL in an incognito/private window of your web browser.
In the meantime, you can login using the direct login link present in the sensitive data section of this ticket.
We highly recommend going through the following guides to set up the plugins completely and correctly:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
https://youtu.be/CE4NkhMdABM
and
https://rankmath.com/kb/how-to-setup/
Also, if you want us to merge your accounts, then please let us know your preferred email ID.
Looking forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
