wordpress error

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Thank you for that information.

I’ve checked your site, and it seems that Rank Math is already activated. I’m unable to find any issue upon accessing your dashboard, but upon checking your error log, the main WordPress directory is not writable at the moment:

Could you please make sure that the folder where your website is has the permissions set to 755 and the files to 644 to get rid of this issue?

You can get in touch with your web host for assistance with these processes.

I hope that helps.

Thank you.