Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
I can’t seem to replicate it from my end. Please check my screenshot in the Sensitive Data section.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged into your website’s admin area and was able to replicate the issue.
This is caused due to the fact that the focus keyword is found in the SEO title and the focus keyword is being highlighted by making it “bold”. This is occupying more space and thus the ellipses (…) are shown even when the character limits are not achieved.
If the focus keyword would is missing from the SEO title, then all the characters are shown properly. Please have a look at the screenshot in the sensitive data section of this ticket.
This is also related to the length of the focus keyword. If the length is small, then it works properly, and if the length is longer, then the ellipses are shown.
Just to mention, the snippet preview is just to give you a quick reference on the SERP preview. It does not affect the actual preview on the SERPs.
However, I’ve forwarded this to our dev team for further investigation. We will get back to you soon.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
It seems like you missed my previous reply.
I was able to replicate this and have forwarded it to our dev team for further investigation. We will get back to you on this soon.
Looking forward to helping you.
Thank you.
Okay. Checked Your reply.
Thank You So Much. waiting for Dev team’s reply.
Hello,
You’re very welcome.
We will update you soon once will receive an update from the dev team.
In the meantime, please feel free to get in touch if you require any further assistance.
Thank you.
Hello,
We got the response from the dev team and this seems to be related to the resolution/screen size.
Please have a look at the screenshots in the sensitive data section where we tested the same SEO Title and focus keyword on your website as well as on our local installation. The preview snippet editor shows all the characters.
The ellipses are dependent on the space available. If the space is less, then even if the character length is less than 60, the ellipses (…) would be shown. The limit applied here is 1 line, i.e, if the characters can fit in 1 line then all the 60 characters would be shown.
With that being said, as mentioned in my previous reply, the snippet preview is just to give you a quick reference on the SERP preview. It does not affect the actual preview on the SERPs.
Hope this helps.
Thank you.
Okay, I got It. Thank You Team Rank Math. Happy to use your Plugin.
Hello,
We’re glad that we could address the concern.
Please feel free to get in touch if you require any further assistance.
Thank you.
