Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
It appears your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Once done, you run the SEO Analysis once again.
You can refer to this tutorial guide for more details:
https://rankmath.com/kb/api-http-400-error/
Let us know how that goes.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Could you please confirm if you have followed the instructions shared by my colleague above to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com?
Looking forward to your update.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
