Showing the wrong meta title and description in front end

#333182
  • Resolved Priya

    3 years, 10 months ago

    Rank Math free

    Hi Team

    I am facing the issue in only one of the custom post type, which is not updating the changes in the meta title and meta description in the frond end.
    Meta titles are already updated in the admin but they are not reflected as in the view source and front end.

    We have tried to troubleshoot by the plugin through “Health Check & Troubleshooting”, but something is causing this issue and it deactivates the plugin even after disabling the troubleshoot mode.

    Can you Guys help me in this issue?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Prabhat

    3 years, 10 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Initially, it seems like a conflict issue. If the plugins are getting deactivated upon enabling the troubleshooting mode, then Health Check & Troubleshooting plugin is not working properly on your website.

    As we also recommend using that plugin to check for conflicts, you can create a staging website and replicate the issue there and share its logins so that we can perform the troubleshooting there and your live website doesn’t get affected by the troubleshooting.

    You may follow this article to create the staging website: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    Please share the logins in the sensitive data section of this ticket.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section.

    We really look forward to helping you.

    Priya

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Priya

    3 years, 10 months ago

    Rank Math free

    Hey team

    I am sharing with you the temporary access of my staging site
    Please check and help me to resolve the issue

    Please note:

    We have updated the meta data in the admin but it is not reflecting in the front pages for “neighborhood” taxonomy of “office suites” custom post type.

    Can you please check this for us and let us know what is the issue ?

    Thanks

    Jaideep Asrani

    3 years, 10 months ago

    Hello,

    I tried to check the settings of the Neighborhood taxonomy but wasn’t able to find it under the CPT UI settings. Can you please confirm which plugin have you used to create the taxonomy?

    We really look forward to helping you.

    Thanks.

    Priya

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Priya

    3 years, 10 months ago

    Rank Math free

    Hi,

    I am sharing the ftp with you.

    You can find the code the neighborhood taxonomy in this file
    Screenshot: https://prnt.sc/26qjzp0

    Still, if you find any difficulty in finding this taxonomy, you can search in a “String Locator” plugin which is under “Tools”.
    You can add the “Neighborhoods” it will search and give you the result of custom-post-type.php file
    https://prnt.sc/26qkly6

    You can also edit and get the code in it https://prnt.sc/26qkt2r

    Miguel

    3 years, 10 months ago

    Hello,

    That taxonomy is likely created wrongly because when we try to fetch the ID of the current object with the function get_queried_object_id() we get a null value or zero which means our plugin is also not able to fetch the taxonomy ID and get the information for the title and description accurately.

    You’ll need to double-check the custom taxonomy implementation and make sure that when it’s loaded the information about the ID is getting passed through the object.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Showing the wrong meta title and description in front end’ is closed to new replies.