Is my account connected

#331626
  • Resolved Andrew

    2 years, 10 months ago

    Rank Math free

    Hi
    I received an email notification from you telling me I should try reconnecting my accounts. I visited search console and found they have moved to a new console and there was an alert telling me to verify my account with a TXY record which may take up to 48 hours to propagate however, it search engine did verify my ownership after adding the TXT record. Can you confirm if my account is yet connected ? and if not, whether I have done the right thing and should just wait for propagation ?

    Thanks

    Andrew

Viewing 5 replies - 1 through 5 (of 5 total)
  • Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    Could you please share the affected domain/website to check?

    Also, please share the email notification you received so we can check and advise accordingly. You can take a screenshot using this tool and add the link to the sensitive data section.

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    Andrew

    2 years, 10 months ago

    Rank Math free

    Hi
    The domain is yachtsandproperty.com and you can find the screenshot here https://ibb.co/QCKrWbD

    Anas

    2 years, 10 months ago

    Rank Math business

    Hello,

    The data is not populated in the SEO report if there is no data in the Analytics dashboard in Rank Math.

    Please make sure that the Search Console and Analytics settings are configured at Rank Math > General settings > Analytics

    If the settings are not configured, please configure them and wait for the data fetch to complete.

    If the settings are already configured, please follow these steps to fetch the data:

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    Once the data is fetched, the next SEO Report will be populated with the data.

    Looking forward to helping you.

    Andrew

    2 years, 10 months ago

    Rank Math free

    Thanks I’ve followed your guide as best as I can understand it. Can you confirm if it is now working correctly?

    Thanks

    Andrew

    Prabhat

    2 years, 10 months ago

    Rank Math agency

    Hello,

    Please head over to your WordPress admin area > Rank Math > Analytics, and see if the data is populated. You can share a screenshot of the analytics dashboard as well.

    If the data is populated, then yes, the data should be shown in the next SEO report of the website.

    Hope this helps.

    Thank you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Is my account connected’ is closed to new replies.