Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
I tried to load the website mentioned by you, but couldn’t access it:
Please share the correct URL, so that we can take a closer look at it and troubleshoot the issue further.
Thank you
http://www.homeqipments.com
Just registered the domain with namecheap hosting
Hello,
The URL is still not working due to a DNS error.
For the 403 error, could you please get in touch with your web host and ensure that the ModSecurity is disabled or they are not blocking any process of the plugin?
Disabling ModSecurity should fix the issue.
I hope this helps. Looking forward to helping you.
Hello,
Adding to my colleague’s reply, we checked your connected website and it seems like the URL that you’ve shared has a small typo. This is the connected website and it is accessible: https://homequipments.com/
The character u was missing in the URL you shared.
However, coming to the issue, please follow my colleague’s advice and see if that fixes the issue.
Let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
