The editor has encountered an unexpected error

#32949
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    Hi fellow traveler,

    It seems like you are using the standalone Gutenberg plugin. Can you please switch to the in-built block editor of WP 5.0+? That will fix the issue immediately.

    If you don’t want to switch, please wait for an update that will fix this issue.

    Please do note that the update might take a while since this is a tricky issue and requires some of the code to be re-written. Rest assured that you can turn off the Gutenberg plugin because apart from containing additional experimental features – it has nothing that the inbuilt Block editor of WP 5.0 doesn’t have.
    ​
    ​Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    I had that issue as well and deactivated the Gutenburg plugin which successfully solved the problem but how do I get to the inbuilt block editor? When I go to Pages then Edit on a page it opens in the classic editor. I’m sure it’s simple. I just can’t find it at the moment!

    Hello,

    Thank you for contacting Rank Math today.

    Gutenburg editor is usually the default WP Editor since WP 5.0. Please make sure you have deactivated any other editor plugin and that you haven’t used code snippets to disable Gutenberg. If you still are unable to activate Gutenberg we would be glad to offer assistance.
    Edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘The editor has encountered an unexpected error’ is closed to new replies.