Not adding keywords to the tracker even though it says 102 keywords used

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

This could be an issue with the collations of the database tables that if they don’t match the data is not properly shown on the website.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We have fixed the issue on your website.

The keywords are now displayed in the Rank Tracker.

Please check and let us know if you have any questions.

We are here to assist you.