twitter cards

#327932
  • Resolved Paul

    2 years, 11 months ago

    Rank Math free

    Hi – I had this problem a couple of years ago but it´s re-appeared. I had a twitter card on a page and I have changed the card from a summary card with large image to just a summary card. I also changed the image. I am using divi. I cleared the siteground cache, but the card is not updating when I create a tweet in Twitter. When I put in the page name, I still get the full image card. Any ideas ?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Chandni

    2 years, 11 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.

    I checked the URL shared by you on the Twitter Card Validator tool, and noticed the card has a summary card type. Could you please confirm if this is the changed image you mentioned ?

    If the above is the case, please try checking your twitter card in an incognito mode.

    Please let us know how that goes. Really looking forward to helping you further.

    Thank you

    Paul

    2 years, 11 months ago

    Rank Math free

    Hi – yes you are correct, I went into incognito mode and got the summary card which is correct.
    Does this mean that there is some sort of Twitter cache I need to clear to use twitter in a normal browser window ? I already did the following to try to get an updated card
    1. Restarted the laptop
    2. Logged out of Twitter and back into it
    3. Cleared browsing data for past hour in Chrome
    4. Cleared Siteground cache in Divi
    5. Cleared Cloudflare cache

    I can´t think of where else to clear so I see the new card – have I missed anything obvious ???

    Chandni

    2 years, 11 months ago

    Rank Math free

    Hello,

    Thanks for the additional information.

    You can try to update/clear the Twitter cache manually by validating your card using the Twitter Validation Tool.

    Please enter the URL in the URL section of the tool and click on preview card. This should most likely update the fresh changes.

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Paul

    2 years, 11 months ago

    Rank Math free

    Chandni – perfect solution, it worked.
    Thank you so much for your help on this – great support as always. Take the rest of the day off !!!
    Paul

    Reinelle

    2 years, 11 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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