Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.
After looking at your account details, we noticed that there isn’t a Rank Math PRO subscription active on this account.
Is there any other Rank Math account that you use with a different email address?
Please let us know, so we can help you with that.
As for upgrading your account to PRO, here is a video, that will help you understand on how to upgrade your account to Rank Math Pro: https://youtu.be/nCDe67K_3rA
Please go through our Knowledge Base article on how to upgrade to Rank Math Pro:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
We hope this information helps. Please let us know if you need help with anything else.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
