why i am seeing product category when i dont encluded it

#322773
  • Resolved sawaran151
    Rank Math free

    dear team,
    i am a new blogger and i created a website for blogging and there is only for article posting and i am not selling anything, then why i am seeing product post type.
    pls help me to remove this product category from my website.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share your site so we can check as well? You can add it in the sensitive data section.

    Meanwhile, if you’re referring to the product post type showing in your sitemap, you can disable it in Rank Math > Sitemap Settings and disable this option:

    Product

    Looking forward to helping you.

    Thank you.

    sawaran151
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I’ve checked your sitemap, and there’s no product category. The /category-sitemap.xml is for your post’s categories.

    Could you please confirm if you’re still seeing product categories in your sitemap? If so, please clear your website and browser’s cache and check again if the issue still persists.

    I hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘why i am seeing product category when i dont encluded it’ is closed to new replies.