Sitemaps problem

Hello,

Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I tried to check for a plugin conflict on your site but the troubleshooting mode of the Health Check plugin isn’t working. In this case, we will need your permission to deactivate plugins on your site.

Or you can create a staging site for us so we can check this further there. Here is a guide to help you with the staging site: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

Looking forward to helping you.

Hello,

The login details that you have provided are no longer working:

Please check and provide working login details.

Thanks.