Amount debited from card, but not able to see in subscription

#322245
  • Resolved Amrit Khandelwal

    3 years ago

    Rank Math pro

    from my bank account, amount is debited 3 times
    1st – INR 92.89 FastSpring
    2nd – INR 92.89 FastSpring
    3rd – INR 4607.94 Paypal FastSpring

    Even after paying the subscription price, I cant see my subscription the subscription section

Viewing 2 replies - 1 through 2 (of 2 total)
  • Amrit Khandelwal

    3 years ago

    Rank Math pro

    Please refund the money so that I can again pay and get the subscription.
    Or add one subscription into my subscription section.

    Azib Yaqoob

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your account is showing a PRO membership badge which means that you have successfully purchased the Rank Math PRO membership.

    You can log in using this ID at https://rankmath.com/my-account/

    Once you are logged in, please check this guide on how to activate your PRO license on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps. Please feel free to contact us again if you need further assistance.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Amount debited from card, but not able to see in subscription’ is closed to new replies.