I’m unable to edit the meta tags

#322080
  • Resolved Ilene Klang

    3 years ago

    Rank Math free

    The meta tag og:image is pointing to an old file. I’m unable to update it and Facebook is picking up the wrong image.

    I’ve included the website url and the properties I need to change.

    How can I update the link to point to the correct image?

    Thank you,
    Ilene

Viewing 1 replies (of 1 total)
  • Anas

    3 years ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I was able to check that the Firewall is blocking the updateMeta route which is used to save the data.

    Please whitelist this route from the Firewall:
    /wp-json/rankmath/v1/updateMeta

    You can follow this guide to Whitelist the route:
    https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

    If you face any issues, I’ll suggest you get in touch with Godaddy support and ask them to whitelist the route.

    Whitelisting the route should fix the issue.

    Hope that helps.

    Looking forward to helping you.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘I’m unable to edit the meta tags’ is closed to new replies.