Hi Jayendra,
Thanks for getting in touch with us.
Please head over to WordPress Dashboard > Rank Math > Titles & Meta > Authors
Disable the author archives:
It should work after that.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
It looks like one of your installed plugins is causing this issue. Unfortunately I have just installed the Healthcheck and troubleshooting plugin on your site but this has caused a redirect error.
Please login to your site via FTP and rename the Healthcheck plugin folder in wp-content/plugins directory.
Looking forward to helping you. Thank you.
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I just rename plugin name Health check to rankmath health check now what should I do now?
Hello,
It just means there is some other underlying issue.
It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
It create redirection loop.
I can not access my dashboard.
I am going to disable it from cpanel
Hey Thanks….
Actually I am using Webcraftic Clearfy and I disable Author archives from there…