Conflict with Dynamic.ooo?

#318799
  • Resolved Scot Sanders

    3 years ago

    Rank Math free

    I just installed RankMath and went through all of the setup. Excited to get started, I went to open a page in Elementor. However, the left side of the screen was locked up. The area was grayed out with a blue swirl in the center indicating that something was processing.

    https://ibb.co/jrQDkpf

    However, after several minutes it still didn’t complete whatever it was doing and with everything grayed out and non-responsive I can’t do anything with Elementor.

    If I deactivate RankMath, Elementor works. If I deactivate Dynamic.ooo, Elementor works. If I enable both, it doesn’t work. I could use a little help to see if there’s a way to get them both to work.

    Thanks!
    -Scot

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if there are some PHP values that are too low and which you should increase. You can get in touch with your web host and ask them to set the following values (if not yet) :

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    Meanwhile, please check for any JavaScript-related errors upon using Elementor with both plugins activated:
    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/

    Looking forward to helping you.

    Thank you.

    Scot Sanders

    3 years ago

    Rank Math free

    Adjusting the server settings did the trick! Thanks so much for the quick reply and the solution!

    Reinelle

    3 years ago

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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