Rankmath not showing up

#318675
  • Resolved Called To Wander

    3 years, 2 months ago

    Rank Math pro

    Hello,

    I am unable to locate the Rankmath icon when working on my draft posts in WordPress. I have been able to use it in the past but it went away this week for no reason. I have updated the plugin and not sure what else may be preventing it from showing up so I can use it with my posts!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat

    3 years, 2 months ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Could you confirm if it is showing on published posts?

    If not, please head over to your WordPress admin area > Rank Math > Titles & Meta > Posts, and see if the Add SEO Controls option is enabled.

    If not, please enable it and that should show the SEO Meta Box on posts.

    Looking forward to hearing back from you.

    Thank you.

    Called To Wander

    3 years, 2 months ago

    Rank Math pro

    It does not show up for published posts or draft posts. But posts I previously published using RankMath show that they are scored by RankMath.

    And I do not see this option “WordPress admin area > Rank Math > Titles & Meta > Posts, and see if the Add SEO Controls option is enabled.”

    I can navigate to the Titles & Meta > Posts but it shows me the following:
    * Single Post Title
    * Single Post Description
    * Schema Type
    * Article Type

    Prabhat

    3 years, 2 months ago

    Rank Math agency

    Hello,

    It seems like the “Easy Mode” is selected in Rank Math.

    Please follow this guide to switch to the Advanced Mode and that should show all the options to you: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/

    Let us know how that goes.

    Thank you.

    Called To Wander

    3 years, 2 months ago

    Rank Math pro

    I switched to advanced mode and see that option to toggle. It was already on, but I toggled it off, saved it then went back in and toggled it on and saved it again. It still does not show up either for published posts or drafts.

    Prabhat

    3 years, 2 months ago

    Rank Math agency

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rankmath not showing up’ is closed to new replies.