Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve tried to log in to your site, but it seems that the username is not registered. Could you please check?
Meanwhile, this issue could happen if Rank Math is unable to analyze your content if you’re using a page builder or shortcode on your content that is not yet compatible:
https://rankmath.com/compatibility/
Looking forward to helping you.
Thank you.
Hi, I’ve double checked and the user account should be correct.
Hello,
Thank you for that.
I’ve checked your site, but we’re unable to replicate the issue you are referring to. Please check the screencast in the sensitive data section for your reference.
If it’s still happening on your end, please clear your website and browser’s cache.
I hope that helps.
Thank you.
Hello,
We are super happy that we have addressed your concern. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
