Rank Math SEO Tab Issue – Elementor

#31760
  • Resolved Brian Cormell

    4 years, 8 months ago

    Rank Math free

    Morning,

    Are you guys aware of a problem when using rank math (latest version) with Elementor and in particular Happy Addons?

    Rank math has completely lost any data within its SEO tab which now appears blank when editing a page live in elementor. If I turn off the happy addons plugin for elementor it then works perfectly fine but I need this plugin as it handles my forms and icons across my entire site.

    I have screen printed the problem here.

    https://birminghamtelecom.co.uk/wp-content/uploads/rankmath.jpg

    I have tried to roll back the rank math version however it does not fix the issue.

    This started happening a few days ago but last week there was no conflict and nothing else has changed apart from your version update.

    Please could you give me a bit of help with this one as ive switched to rank math from Yoast and much prefer your solution.

    • This topic was modified 4 years, 8 months ago by Brian Cormell.
Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 8 months ago

    Rank Math pro

    Hello,

    Thanks for getting in touch with us and sorry for the inconvenience.

    No this is not a known issue but we would be happy to help in investigating the cause of the conflict. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math SEO Tab Issue – Elementor’ is closed to new replies.