Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
When attempting to purchase our subscription. Please ensure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead.
Thank you, and looking forward to your update.
Hello,
We just wanted to touch base with you to see if you need any further assistance with this situation?
Looking forward to hearing back from you.
Hello,
Thanks for the timely reply,
I will check it out with our credit card meanwhile let me know if there is any other method available like Google pay or QR code scanner, or even local bank transfer through NEFT or RTGS so that i can pay through them.
Thanks
Hello,
The only available methods are the ones presented to you during the checkout process of the purchase.
These are controlled by our payment provider FastSpring and we can’t add other methods.
Don’t hesitate to get in touch if you have any other questions.
Ok Fine,
I will let you know if i need any support.
Thanks
Hello,
Sure, we are closing this ticket for now.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
