Whatsapp Preview with html/javascript codes

#31621
  • Resolved Alexandre Chaves Fonseca
    Rank Math pro
    Content AI Starter

    Hello,

    When I share (or just write) a link in whatsapp (tested on android or web version, via browser on windows), whatsapp shows the preview of the link with codes: http://bit.ly/2ONbhnx

    I’ve tried to put manual meta description instead of letting the plugin generate one automatically among other attempts, with no results.

    Someone can help?

    Regards,

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It looks like there is some white spaces on your link. Could you please share an example link on the sensitive data section so that we can check this issue further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Alexandre Chaves Fonseca
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for the follow up.

    I am afraid that I cannot reproduce this issue on my end.

    I have shared a link on the sensitive data section. Could you please try to share the links on Facebook and let us know how this goes.

    Thank you.

    Alexandre Chaves Fonseca
    Rank Math pro
    Content AI Starter

    but in facebook it works!

    the problem are in whatsapp!

    have you tested on whatsapp web (not app) or whatsapp in android phone?

    Todd
    Rank Math free

    Hi Alexandre,

    It seems to be working fine on the web version of WhatsApp as well:

    I guess you are the only one facing this issue 🙂

    Can you confirm with your friends if they are seeing this too or just you?

    Alexandre Chaves Fonseca
    Rank Math pro
    Content AI Starter

    this is a web version (in browser) ou a app version in windows?

    the app in windows works too..

    but not in web browser… a customer told me the problem in first.. then I saw that..

    Todd
    Rank Math free

    Hi Alexandre,

    That screenshot is from web.whatsapp.com

    Thank you.

    Alexandre Chaves Fonseca
    Rank Math pro
    Content AI Starter

    I don’t really know what it can be.

    Here everyone who tried the preview got the codes as in the image I sent.

    I will study the case further on my own.

    regards,

    Todd
    Rank Math free

    Hi Alexandre,

    Maybe it will go away in a few days after the browser cache for everyone expires. You may also want to clear the CloudFlare cache.

    If you need our assistance with anything, do let us know.

Viewing 9 replies - 1 through 9 (of 9 total)

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