Hi,
Thanks for getting in touch with us.
I can see it showing up just fine:
Are you not seeing that?
Hello Todd,
You’re right, but the last option, “Customer support” isn’t there, look here.
Hi Bernard,
Thanks for the reply.
I am not sure which last option that you are referring to but if it is the phone number dropdown then the right string should be ‘Customer Service’ as shown below:
I hope this info helps. Thank you.
I’m refering to translation. I put the links to the images the message before. Take a look, please. That is the Loco Translation panel, and the option to translate the phrase “Customer support” isn’t there.
HI Bernard,
I am sorry if I was not clear on my last response.
Could you please share a screenshot of where you are seeing this string so that I can advise further? I can only see the Customer service on the dropdown.
Thank you.
There’s option for me here to attach an image. Here are the links:
https://prnt.sc/r0rr38
https://prnt.sc/r1q2v4
As you can see. There’s no option totranslate the exact words.
Hi Bernard,
We are extremely sorry about this and for the late response. Your reply was stuck in spam due to the use of links in your reply.
We have replicated the issue and we will be releasing an update with a fix very soon.
Thank you.
Hi Bernard,
Your considerate patience in the matter is very appreciated.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
