Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that you have connected your website to your Rank Math account. You can check that under your WordPress Dashboard > Rank Math > Dashboard > Help.
Please refer to our full guide here: https://rankmath.com/kb/no-connected-websites-found/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi Jeremy,
I have been using RankMath for a good while and have both websites linked to RankMath. It’s only today when I’ve logged in that my websites are not listed. I’ve not disconnected them.
Kind regards,
Neil,
Hello,
First of all, please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/
After that, please try on disconnecting and reconnecting the site. Please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your paid Rank Math account again.
If the issue persists, please head over to your WordPress Dashboard > Rank Math > Status & Tools > System Status tab, copy the system info of your website, and paste it here so we can further check the issue.
Looking forward to helping you with this one.
Hi Jeremy,
I’ve reconnected my sites although, I’m not sure how they could have become disconnected.
Thanks for pointing me in the right direction 🙂
Kind regards,
Neil.
Hello,
This could be just a temporary issue. Please do let us know if you happen to experience this issue again.
With that said, let us know if you need our assistance with anything else.
Hi Jeremy,
Will do. Thanks again for your help.
Kind regards,
Neil.
Hello,
We are super happy that we could address your concern.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
