Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
We’re getting a connection timeout error upon accessing your site. Here’s a screenshot for your reference:
https://i.rankmath.com/5jqBN9
Could you please check if you have any firewall activated so we can investigate the issue?
Meanwhile, please check this link for more information on why the sitemap is not showing any URLs:
https://rankmath.com/kb/url-not-in-sitemap/
I hope that helps.
Thank you.
Hi sir
I check it
Please view https://ibb.co/DWhpZQY
My site has disable plugin itheme security
Hello,
Thank you for that.
Upon investigating your site, the issue still persists with even Rank Math and a default theme is only activated. I’ve also excluded your sitemap from being cached from your caching plugin.
In this case, could you please check your website’s root directory and find a file with the same name as your sitemap file (post-sitemap.xml)? You should FTP into your server and remove the file (at least rename).
I hope that helps.
Thank you.
I can’t find at the root directory a file named *sitemap*.xml
now delete rankmath and reinstall will fix it? fatal index error has never occurred since I installed rankmath 1.5 years to now
Hello,
I checked and figured out that the issue was being caused by some images with an unreadable special character in their title and caption. I have removed the special character and now your post sitemap is working fine.
Please check and let us know if you need any other assistance.
Thanks.
Thank you very much, its Work fine…
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.