After updating SEO keywords on several pages, WP-Admin becomes unavailable

#311118
  • Resolved Philippe Blondeaux
    Rank Math free

    I have an issue each time I want to edit SEO settings, keywords on several pages using either DIVI editor or classic editor, after I do 5 or 6 pages, I get a WP-Admin not available error, can’t get into WP-Admin anymore, after a while I have access again, looks like an issue with too many database connection/update requests it seems, is this something you have experienced? a known problem?
    Thanks for your support,
    Cheers,
    From the system hosting check it looks like my ISP is not the cause
    P*****************@o**********

    +32472400067

    This is my system hosting check with DIVI

    System Status
    Writable wp-content Directory
    True – Congratulations! This meets or exceeds our recommendation of True. Learn More.
    PHP: Version
    7.4 – Congratulations! This meets or exceeds our recommendation of 7.2 or higher. Learn More.
    WordPress Version
    5.8.2 – Congratulations! This meets or exceeds our recommendation of 5.3 or higher. Learn More.
    PHP: memory_limit
    536870912 – Congratulations! This meets or exceeds our recommendation of 128M. Learn More.
    PHP: post_max_size
    256M – Congratulations! This meets or exceeds our recommendation of 64M. Learn More.
    PHP: max_execution_time
    300 – Congratulations! This meets or exceeds our recommendation of 120. Learn More.
    PHP: upload_max_filesize
    256M – Congratulations! This meets or exceeds our recommendation of 64M. Learn More.
    PHP: max_input_time
    60 – Congratulations! This meets or exceeds our recommendation of 60. Learn More.
    PHP: max_input_vars
    5000 – Congratulations! This meets or exceeds our recommendation of 1000. Learn More.
    PHP: display_errors
    0 – Congratulations! This meets or exceeds our recommendation of 0. Learn More.
    Dynamic CSS
    on – Perfect! We recommend enabling this option. Enable Option.
    Dynamic Framework
    on – Perfect! We recommend enabling this option. Enable Option.
    Dynamic JavaScript
    on – Perfect! We recommend enabling this option. Enable Option.
    Critical CSS
    on – Perfect! We recommend enabling this option. Enable Option.
    Static CSS
    on – Perfect! We recommend enabling this option. Enable Option.
    Congratulations, all system checks have passed. Your hosting configuration is compatible with Divi.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    Though we’ve not seen this issue, based on the PHP values that you’ve shared, please set the value of Max input time to 150.

    Once done, please clear your website and browser’s cache and see if the issue gets fixed.

    Also, could you confirm if this happens only when Rank Math is enabled?

    Looking forward to hearing back from you.

    Thank you.

    Yes, it only happens when I update RankMath SEO keywords consecutively on several pages indicating an increase in database update activity

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you, I will do some more testing with the latest version and come back if I still have that problem

    Hello,

    You’re welcome.

    Let us know if the issue still persists. If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further.

    Looking forward to helping you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘After updating SEO keywords on several pages, WP-Admin becomes unavailable’ is closed to new replies.