rankmath disconnects continuously

#309029
  • Resolved Ilaria Mastrantonio

    3 years, 1 month ago

    Rank Math free

    I connected my gmail account.
    I tried to add the property but rank math doesn’t see it. I followed your tutorial at this link: https://rankmath.com/kb/using-ga4/ but I don’t see the toggle button to create a universal property.
    After saving anyway, if I go back to General settings–> analytics my account is disconnected again. I don’t use any cache system at the moment.
    Plugin: elementor pro, dynamic ooo, Polylang Pro, Wordfence, instagram feed pro, widget for Goole review. the website is in the sensitive data. Thank you. Ilaria.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    You need to click on the Show Advanced Options to see the UA toggle:
    toggle

    Then, connect with Google account at Rank Math > General settings > Analytics and save the settings.

    That should fix the issue.

    Don’t hesitate to get in touch if you need our assistance with anything else.

    Ilaria Mastrantonio

    3 years, 1 month ago

    Rank Math free

    Thank you!

    Abdullah Al Noman Prince

    3 years, 1 month ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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