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Hi,
Good Day! Our rank math Seo score does not appear properly. When we add or update something it does not give any score. Please check the following link to see this problem.
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Could you please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click on the button “Rebuild Index”? See if this resolves the issue you are experiencing.
If that doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I logged into your website’s admin area and upon investigating, I found that the plugin “Advanced Custom Fields PRO” is conflicting and causing the issue. Please have a look at the screencast in the sensitive data section of this ticket.
You’re using an old version of the above plugin. Please update it and see if that fixes the issue.
Also, I noticed that you have Rank Math PRO plugin installed. Could you share the email ID you used to purchase the PRO subscription of Rank Math?
Looking forward to hearing back from you.
Thank you.
The ticket ‘Rank math SEO score does not appear.’ is closed to new replies.