RankMath Analytics Issues

#306188
  • Resolved Dejan
    Rank Math free

    Hi, I connected the RankMath in the WP with Google Analitc and GoogleConsole, but the data do not mach, everything is different, how can I fix that, What’s going on?

    your colleague reported:
    ”From the screenshots, it looks like the data was only aggregated once. Can you please the data and try a new fetch request like shown in the link I shared previously?

    If that doesn’t work, we might need to take a closer look at the settings. Please open a new ticket here and include your WP logins in the designated Sensitive Data section.”

    Thanks,
    Dejan

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I logged into your website and tried to fetch analytics data from Google and the data is getting populated in the analytics dashboard. It seems the analytics data doesn’t match the previous data that means updated data is appearing on the Rank Math’s Analytics dashboard.

    Please have a look at the screenshots in the sensitive data section.

    Please note that this process may take some time. The usual time required to populate the data in the Analytics Dashboard is below 20 minutes but the time may vary depending upon your server’s speed.

    Hope this helps you. Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Dejan
    Rank Math free

    Hi Abdullah Al Noman Prince,

    I have analytical data for only 4 days (2.3.4.5.Dec)
    Storage Days: 4

    Will I have data for 30 or 90 days and when ?

    ————————
    In System Status:

    I have:
    Google Permission – Search Console: Given

    I don’t have:
    Analytics: Given
    Data Table Google Analytics
    Data Table KeyWord Manager

    How to set up ? (is it normal that I don’t have those table and Analytics Permission)
    ———————–

    How can I set up the time whan RankMath collect data from Google Analytics.
    I don’t want to spend resources from the server during the day on this type of work?

    Thanks,
    Dejan

    Chandni
    Rank Math free

    Hello,

    We would love to help you further.

    Will I have data for 30 or 90 days and when ?

    You can see the data for the last 30 or 90 days, by navigating to WordPress Dashboard > Rank Math > Analytics > Dashboard > 30/90 Days option.

    Please have a look at the screencast in the sensitive data section.

    How to set up ? (is it normal that I don’t have those table and Analytics Permission)

    Yes, it is absolutely normal, as the Free version of our plugin only fetches the data from the GSC account.

    How can I set up the time whan RankMath collect data from Google Analytics.
    I don’t want to spend resources from the server during the day on this type of work?

    The time frame to fetch is set automatically by our plugin, and it’s 7 days in the Free version. The time slot would usually depend on the time you installed our plugin.

    We hope this information helps. Please let us know if you need help with anything else.

    Thank you

    Dejan
    Rank Math free

    Hi Chandni,
    I have plugin Cron Events.
    What Hook and Action use RankMath to fetches the data from the GSC account ?

    So that I can set up that work to be done at night.

    Thanks,
    Dejan

    Chandni
    Rank Math free

    Hello,

    We use the action rank_math/analytics/data_fetch to fetch the data.

    However, we do not allow users to change the action, as it will most likely corrupt the action.

    As mentioned earlier, The time frame to fetch is set automatically by our plugin, and it’s 7 days in the Free version. The time slot would usually depend on the time you installed our plugin.

    We hope this information helps. Looking forward to helping you further.

    Thank you

    Dejan
    Rank Math free

    Thanks, Dejan
    You are the best.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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