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Rank Math Seo Plugin

#305594

Resolved Dorothy
3 years, 2 months ago

Rank Math free

Hello RMS Team,

With the ‘Shop Manager’ role on the single product page the feature keword does not update, could you pleasse check that please.

I have created a demo shop on a clear website so you may investigate the issue.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

Kamlesh
3 years, 2 months ago

Rank Math free

Hello,

Thank you for contacting Rank Math. Apologies for the inconvenience caused.

I have checked your site using the shop manager account and I found that the updateMeta route is getting blocked on your website.

Please have a look at this screenshot – https://prnt.sc/225ftjb

Please whitelist the below route and see if that fixes the issue:
/wp-json/rankmath/v1/updateMeta

For more details, please refer to this guide:
https://rankmath.com/kb/meta-data-not-saving/#num-4-blocked-access-to-the-file

Let us know how that goes.

Thank you.

Dorothy
3 years, 2 months ago

Rank Math free

This was really helphul. Thank you!

Kind Regards,
Dorothy

Abdullah Al Noman Prince
3 years, 2 months ago

Rank Math business

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Seo Plugin’ is closed to new replies.