Paid but cannot use the PRO plugin

#304867
  • Resolved Joe Abi Raad

    3 years, 2 months ago

    Rank Math pro

    Hey Guys,

    I purchased the PRO plugin using my email: j**********@g********.

    My receipt code is: RANKMATH211206-6509-39202

    However, i cannot see that this purchase is reflected inside my account.

    Can you please help?

    Thanks
    Joe

Viewing 2 replies - 1 through 2 (of 2 total)
  • Jaideep Asrani

    3 years, 2 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can check that your subscription status is set as PRO. Please follow this guide to install and activate the PRO plugin on your site: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope this helps. Let us know if you need any other assistance.

    Rank Math

    3 years, 2 months ago

    Hello,

    We are closing this ticket as we have reverted to your on your email.

    Please feel free to open a new support ticket if you need any further assistance. We are here to help.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Paid but cannot use the PRO plugin’ is closed to new replies.