search console not working

#30451
  • Resolved Wayne Taylor

    4 years, 10 months ago

    Rank Math free

    1.Installed rankmath on a new site,is a great plugin EXCEPT the search console is faulty
    2.I have tripled checked and have installed everything correctly
    3.Still search console is blank nothing showing
    4.I even installed a cron plugin to assist…still blank
    5.Please assist

    SORRY TODD.DID NOT SUPPLY THE CORRECT PASSWORD…NOW IS CORRECT

    PLEASE ADVISE YOUR THOUGHTS

    • This topic was modified 4 years, 10 months ago by Wayne Taylor.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Todd

    4 years, 10 months ago

    Rank Math free

    Hi Wayne,

    Thanks for getting in touch with us.

    Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).

    Then, please make sure that the Google account you used to connect your Google Search Console profile is the same one you have used to verify your domain on GSC.

    If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works. Or, you can try using the Google Site Kit if it still won’t work and disable the Search Console inside Rank Math by going to WordPress Dashboard > Rank Math > Dashboard

    I hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Wayne Taylor

    4 years, 10 months ago

    Rank Math free

    Hi Todd,

    I took your advice & found didnt include the https version or www in url.
    Now that I have done that,the search console screen has appeared BUT NO STATS appear,just nothing,and I am getting some traffic to site as per google analytics.

    What could be wrong with it now.search console showsing says i am connected,but no stats.
    please advise

    Todd

    4 years, 10 months ago

    Rank Math free

    Hi Wayne,

    I am not able to access your website:
    null

    When it is fixed, please head over to WordPress Dashboard > Rank Math > General Settings > Search Console and click “update cache manually”.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Wayne Taylor

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Wayne Taylor

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Wayne Taylor

    4 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 10 months ago

    Rank Math free

    Hi Wayne,

    I am sorry but I still cannot access your website due to SSL issue.

    I suspect that is what might be causing this issue.

    Please talk to your web hosting company and fix the issue.

    Thank you.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘search console not working’ is closed to new replies.