Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Please follow these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
I hope that helps and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Thank you.
Hello,
Thanks for the response. We tried everything. Even deleted all other plugins to check if there is any conflict issue, deactivated and deleted all cache several times, even deleted that page but still that page is coming in sitemap.
Any further help would be much appreciated.
Hello,
Would you please confirm that if Cloudflare is enabled on your site?
If yes then please check if the page rule is added correctly in Cloudflare and purge the cache from Cloudflare.
Here is a guide for your reference:
https://rankmath.com/kb/exclude-sitemaps-from-caching/#cloudflare
That should fix the issue.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
