Hello,
We might need to take a closer look at the settings and please provide the affected post or the URL. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I logged into your website’s admin area and upon investigating the post, I found that the total word count detected is also very less i.e, 28 words.
In the latest version of Divi, they have made some changes and the content analysis is not working properly. Elegant Themes is already aware of this issue as many Rank Math users have already reported this to them. Since they have done the integration of Rank Math’s content analysis API in their theme, they will be able to modify and fix it.
They are already working on a fix and we hope that the issue will be resolved soon.
Hope this helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.